Terms & condition
Welcome to Relics by Darine Hanna. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.
1. General Information
Relics by Darine Hanna creates and sells authentic antique furniture pieces, reimagined with a modern touch. All items listed are unique and handcrafted.
2. Product Information
We do our best to provide accurate descriptions and photographs. Due to the nature of antique and handmade work, slight variations and imperfections may exist, this is part of each piece’s charm and uniqueness.
3. Orders & Payments
All pieces are subject to availability. Orders are confirmed only after full payment. Payment methods will be shared and agreed upon during direct communication.
4. Shipping and Delivery
Delivery terms and costs will be arranged individually based on your location and the nature of the piece. Delivery timelines are estimates and may vary depending on availability and destination. Relics by Darine Hanna is not liable for delays caused by factors beyond our control, such as weather conditions or courier issues. Please ensure that the delivery address is accessible for our delivery team.
5. Returns & Exchanges
Each piece is one-of-a-kind and sold as-is. Returns are not accepted unless the item arrives with clear, documented damage. Customers must inspect the piece upon delivery and provide photo evidence of any damage within 48 hours of receiving it. Claims made after this period or without supporting documentation will not be accepted. Relics by Darine Hanna is not responsible for damage that occurs after delivery or due to misuse or mishandling.
6. Custom Orders
For any custom modifications or commissions, a non-refundable deposit may be required. Customized items cannot be returned.
7. Intellectual Property
All content on this website and our social media platforms, including photographs, product descriptions, text, and logo, is the exclusive property of Relics by Darine Hanna and is protected by copyright laws. Unauthorized reproduction, distribution, or use of any content without prior written permission is strictly prohibited.
8. Limitation of Liability
Relics by Darine Hanna is not responsible for any indirect or consequential damages related to the use or installation of our pieces.
9. Privacy Policy
Any personal information shared with us will be kept private and used solely to process your order or respond to your inquiry.
10. Changes to Terms and Conditions
Relics by Darine Hanna reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. Continued use of the site constitutes acceptance of the revised terms.
11. Contact Information
For questions, orders, or more information, please contact us via the contact form or email provided on our website.
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